Cookie Policy / Cookie-Richtlinie
Version: 29 August 2025
Domains covered: neva-logistics.com and subdomains
EN — Cookie Policy
1) Who we are
Neva Logistics (“we”, “us”, “our”).
Contact: info@neva-logistics.com
Data Protection / Privacy Policy: https://neva-logistics.com/en/data-protection/
Imprint: https://neva-logistics.com/en/impressum/
2) What are cookies?
Cookies are small text files stored on your device by your browser. Similar technologies include local storage, session storage, pixels, SDKs, and tags. We use the generic term “cookies” to cover all of these technologies.
3) Why we use cookies
- Essential (strictly necessary): to make the website work (security, load balancing, session management, consent logging).
- Preferences: to remember your choices (language, region, interface settings).
- Statistics: to help us understand how visitors use the site.
- Marketing: to deliver and measure advertising and retargeting.
4) Legal bases
Where required by law (e.g., the EU/EEA under the ePrivacy Directive and GDPR Art. 6), we place non-essential cookies only with your consent. Essential cookies rely on our legitimate interests in providing a secure, functional website.
5) How to manage your consent
- Consent banner / settings: You can give, refuse, or withdraw consent at any time via the Cookie Settings link in the footer or by reopening the banner.
- Browser controls: You can delete or block cookies in your browser. This may affect site functionality.
- Do Not Track (DNT): We do not respond to DNT signals due to a lack of standardization.
Open Cookie Settings:
If you use a Consent Management Platform (CMP), connect the footer link to your CMP (see code examples at the end of this document).
6) Cookies we use (examples)
The exact cookies present depend on your choices in the banner and on which pages you visit. The list below shows typical cookies used on our stack. Replace or extend as needed.
A) Essential cookies
| Name | Provider | Purpose | Type | Expiry |
|---|---|---|---|---|
| __cf_bm | Cloudflare | Bot management and traffic integrity | HTTP | 30 minutes |
| __cf_duid / cf_clearance | Cloudflare | DDoS protection and rate limiting | HTTP | Up to 1 year |
| wp-wpml_current_language / pll_language | WordPress/Polylang | Stores selected language | HTTP | 1 year |
| wordpress_logged_in_* | WordPress | Session for authenticated users (admins) | HTTP | Session/14 days |
| cookieyes-consent / cmplz_* / CookieConsent | CMP | Stores your consent choices | HTTP | 6–12 months |
B) Preferences cookies
| Name | Provider | Purpose | Type | Expiry |
|---|---|---|---|---|
| wp-settings-* | WordPress | UI preferences for logged-in users | HTTP | 1 year |
C) Statistics cookies
| Name | Provider | Purpose | Type | Expiry |
|---|---|---|---|---|
| _ga | Google Analytics 4 | Distinguishes users (anonymous ID) | HTTP | 2 years |
| ga* | Google Analytics 4 | Session state for GA4 property | HTTP | 2 years |
D) Marketing cookies (if enabled)
| Name | Provider | Purpose | Type | Expiry |
|---|---|---|---|---|
| _fbp | Meta (Facebook) | Stores unique ID for advertising | HTTP | 3 months |
| _gcl_au | Google Ads | Stores ad click information | HTTP | 3 months |
| _uetsid / _uetvid | Microsoft Ads | Advertising and conversion tracking | HTTP | 1 day / 1 year |
7) Third-party tools that may set cookies
- Google Analytics 4 (GA4) – analytics and site performance measurement.
- Google Ads / Tag Manager – conversion tracking, remarketing.
- Meta Pixel (Facebook) – analytics and advertising.
- Microsoft Clarity or Hotjar – session analytics and heatmaps.
- Cloudflare – security and performance.
- WordPress, Polylang, Contact Form 7 – site functionality.
8) International data transfers
When using providers located outside the EEA (e.g., the United States), we rely on appropriate safeguards such as the EU–US Data Privacy Framework or Standard Contractual Clauses (SCCs), where applicable.
9) Retention
Cookie lifetimes are listed above. Analytics event data in GA4 is typically retained for 2–14 months, subject to your GA4 settings. Consent logs are retained as required for compliance (usually 5 years in the EU).
10) Updates
We may update this Cookie Policy and the cookie tables to reflect changes in our use of cookies or legal requirements. Please revisit this page regularly.
11) Contact
For any questions regarding cookies or privacy, contact info@neva-logistics.com. You can also use our contact form:
